Before You Sell, Discuss Personnel

A Favor for Partners in Public Accounting: Discuss Personnel Before Selling Hello, this is Doug, the CPA Coach, with a coach ramble specifically for the partners in public accounting. However, if you’re not a partner, I still encourage you to read on—there’s valuable...

Being and Becoming

How to Be and Become the Thing You Intend This topic is one of my favorites, a path changer, and I’m excited to share it with you. I want to introduce you to a game I play with my clients. It’s an uncomfortable game at times, but it’s incredibly powerful and easy to...
What Matters

What Matters

I propose ideas to improve the experience of accounting. Burnout is an occupational phenomenon the World Health Organization characterizes as “feelings of energy depletion or exhaustion”. The accounting industry specifically is notorious for harboring burnout as a...
The Leverage Problem

The Leverage Problem

I propose ideas to improve the experience of accounting. Leverage might be the most critical lever in an accounting firm or department. It’s at the crux of the experience. And it has become a problem. Leverage is defined as follows: use (something) to maximum...

WTF Performance Evaluations

I propose ideas to improve the experience of accounting. When it comes to feedback and performance evaluations, there is room. Some perspective on the current process: Few leaders in accounting enjoy telling members of the team how they screwed up. Team members...